How to ask
- Email contact@praganoid.com from the email address on your account, with the subject Delete my account.
- Put your username in the message, so we delete the right camp.
- We reply to confirm, then delete the account within 30 days, usually much sooner. We'll email you when it's done.
What we delete
- Your account: email address, username and password hash.
- Every login session, so you're signed out everywhere.
- Your camp, survivors, items, trips, standing, Radio messages and open market listings.
What we keep, and for how long
- Server logs (IP address, time, errors) stay for up to 30 days, then they're deleted like everyone else's.
- Trades you already finished stay with the other player. The items they got from you are theirs now.
- We keep nothing else.
Just want a break?
You don't have to delete anything. Uninstalling the app doesn't delete your account, and your camp waits for you.